Privacy policy

At Workwear Superstore, we value your privacy and are committed to safeguarding your personal data. This privacy notice aims to provide you with information on how we collect, use, and protect your personal data when you visit our website, regardless of your location. Additionally, we will outline your privacy rights and how data protection laws ensure your protection.

Definitions and Interpretation

  • Data: This encompasses all information submitted to Workwear Superstore via the website. It includes personal data as defined by data protection laws.
  • Cookies: These are small text files placed on your computer when you visit certain parts of the website or use specific features. Details of cookies used are provided in the Cookies section below.
  • Data Protection Laws: Any applicable laws governing the processing of personal data, including the GDPR and other relevant regulations.
  • GDPR: The UK General Data Protection Regulation.
  • Workwear Superstore: Refers to Workwear Superstore, a company registered in England and Wales under registration number 09409805, with a registered office at Workwear Superstore, Metropolitan House, Longrigg Road, Newcastle upon Tyne NE16 3AS
  • UK and EU Cookie Law: Refers to the Privacy and Electronic Communications Regulations as amended.
  • User or You: Any third party accessing the website who is not employed by Workwear Superstore or engaged as a consultant.
  • Website: The website you are currently using, www.workwearsuperstore.co.uk and any associated sub-domains.

Scope of This Privacy Policy

This privacy policy pertains solely to Workwear Superstore and its users concerning this website. It does not extend to any external websites accessed through links on our website.

Data Collection

We may collect various types of data, including personal data, which you provide to us or that is collected automatically when you use the website. This data may include:

  • Name
  • Contact information (email addresses, phone numbers)
  • Financial information (credit/debit card numbers)
  • IP address
  • Web browser type and version
  • Operating system
  • URLs of referring sites and website activity

SMS Communications

By opting into our SMS program, you consent to receive text messages from us relating to your orders, promotions, and other marketing or transactional communications.

  • Collection and Use of Phone Numbers
  • When you provide your mobile number, we use it solely for the purposes of:
  • Sending you updates, promotions, or other communications you have opted into
  • Delivering transactional messages such as order confirmations or shipping updates
  • Contacting you regarding an abandoned cart, if you have begun checkout and not completed your purchase (see Abandoned Cart Disclosure below)
  • We do not sell or share your phone number with unaffiliated third parties for their own marketing purposes.

Abandoned Cart Disclosure

If you opt into SMS marketing and add items to your cart without completing your purchase, we may use cookies, pixels, or other website tracking technologies to identify this event. We may then send you a reminder via SMS regarding your unpurchased items.

Third-Party Data Sharing

We will not share your SMS opt-in data or consent status with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with trusted third parties who help us provide our messaging services (for example: platform providers, phone companies, and vendors who assist in the delivery of text messages).

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS marketing from us, though you may continue to receive transactional updates related to any orders you place.

How We Collect Data

Data is collected through direct submissions by users and automatically through cookies. By accessing the website, you consent to the use of cookies as outlined in our Cookies section below.

Use of Data

We may use your data for purposes including but not limited to internal record keeping, product/service improvement, marketing communications, and market research. Your data may be processed based on our legitimate interests or with your consent.

Who We Share Data With

Your data may be shared with our employees, agents, or professional advisors for processing orders and marketing, subject to your permissions.

Keeping Data Secure

We employ technical and organisational measures to protect your data, including secure servers and encryption technologies.

Data Retention

We will retain your data only for as long as necessary to fulfil the purposes outlined in this privacy policy or until you request its deletion.

Your Rights

You have various rights regarding your data, including the right to access, correct, erase, restrict its use, or object to its processing. You can exercise these rights by contacting us at hello@workwearsuperstore.com.

Links to Other Websites

Our website may contain links to external websites, and this privacy policy does not cover those sites. Please review the privacy policies of any linked websites before using them.

Changes to This Privacy Policy

Workwear Superstore reserves the right to amend this privacy policy as necessary. Any changes will be posted on the website, and your continued use of the website constitutes acceptance of the updated policy.

If you have any questions or concerns regarding this privacy policy, please contact us at hello@workwearsuperstore.com.

This privacy policy was last updated on 08/04/24.